Privacy Policy

Effective Date: 2026-03-23

Poor Man's Video Wall (PMVW) is operated by HAN VE HAN DANIŞMANLIK VE GAYRİMENKUL HİZMETLERİ ANONİM ŞİRKETİ (the "Company"). This policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

Account Data

• Email address (for account access and authentication)
• Subscription status (to manage access to the service)
• IP address (logged at sign-in to track session usage and prevent abuse)

Application Data

• Saved sources: Source names and URLs that you choose to save (e.g., IPTV links, camera URLs) are stored in our database so they are available across sessions. You can delete saved sources at any time from within the application.
• Ticker subscriptions: The sports leagues, teams, and financial markets you choose to follow are stored to personalize your ticker feed.
• App settings: Your preferences (such as default resolution, frame rate, and auto-connect) are stored to provide a consistent experience across sessions.

Session Data

• WebRTC signaling data (connection setup messages) is exchanged through the signaling server during active streaming sessions. This data is not stored and exists only for the duration of the session.
• Ticker search queries are sent to our server to return results. Search queries are not stored or logged.

Information We Do Not Collect

• We do not collect general usage analytics or behavioral statistics. We do collect a narrow set of anonymous diagnostic events when something fails (e.g. a pair code goes unused, a server cannot be reached) so we can fix the underlying issue. The complete list and the opt-out is in §9 Diagnostic Telemetry.
• We do not collect advertising identifiers (IDFA, GAID) or any hardware-derived device identifier (MAC address, IDFV, serial number). When you submit a diagnostic event we attach a random per-installation identifier we generate on first launch — it lets us deduplicate alerts about the same device without identifying your hardware. Details in §9.
• We do not collect precise location data (GPS coordinates, Wi-Fi positioning, geofencing). For each diagnostic event we record your country code, derived from the request IP at the moment of the event; the IP itself is not stored. See §9.
• We do not track you across apps or websites
• We do not access, record, or store any video or audio content that passes through the application

2. How We Use Your Information

• Email address: to authenticate your account and send important service updates (e.g., subscription changes)
• IP address: to track session usage and prevent abuse
• Subscription status: to determine your access level
• Saved sources: to provide your saved URLs when you use the application
• Ticker subscriptions: to personalize your sports and financial ticker feed
• App settings: to maintain your preferences across sessions

3. Local Network and Streaming

PMVW is designed for local network (LAN) use. Video and audio streams are exchanged directly between your devices on your local network. The Company does not operate cloud servers that process, route, or store your streams.

The application uses Bonjour/mDNS to discover the signaling server on your local network. This discovery happens entirely within your LAN and does not send data to external servers.

When you use PMVW, your local PMVW Server registers its private network address with our infrastructure so that your Apple TV can find it even when local-network discovery (Bonjour/mDNS) is blocked by your router. We store: your user ID, your private LAN IP, your server's port, and your computer's name. This data is deleted automatically when your session ends. We never send your media or any data from inside your home network through our servers.

4. Third-Party Services

Payments

Payments are processed by a third-party Merchant of Record (Paddle). Your billing information, including credit card details, is handled entirely by Paddle. We do not store credit card information. Paddle's privacy policy governs how your payment data is processed.

Database

Account data and saved sources are stored using Supabase, a cloud database provider. Data is stored securely and accessed only to provide the service.

Ticker Data

The live sports and financial ticker retrieves publicly available score and market data from third-party data providers. No personal data is sent to these providers.

Content Delivery

The application loads fonts from Google Fonts and sports imagery from ESPN's CDN. These are standard content delivery requests and do not involve personal data or tracking.

5. Data Retention

• Account data (email, IP logs, subscription status) is retained for as long as your account is active
• Saved sources, ticker subscriptions, and app settings are retained until you delete them or your account is closed
• Session data (WebRTC signaling, search queries) is not stored beyond the active session
• If you cancel your subscription, your account data is retained for 30 days to allow reactivation, then deleted

6. Your Rights

You have the right to:

• Access your data — request a copy of the data we hold about you
• Delete your saved sources at any time from within the application
• Delete your account — contact us to permanently delete your account and all associated data
• Export your data — request your data in a portable format

To exercise these rights, contact us at the address below. We will respond within 30 days.

7. Children's Privacy

PMVW is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page indicates when the policy was last revised. Continued use of the service after changes become effective constitutes acceptance of the updated policy.

9. Diagnostic Telemetry

To detect and fix connection problems automatically, PMVW Server, the PMVW web app, and the PMVW Apple TV / iPad app may send anonymous diagnostic events when something fails (for example, when a pairing attempt does not complete). These events include: the type of failure, your app and operating system versions, your country (derived from your IP address but not the IP itself), a per-installation random identifier, and a one-way cryptographic hash of your account identifier when you are signed in. No video content, no chat messages, no email addresses, no pair codes, and no IP addresses are sent.

This data is used solely to improve the reliability of the PMVW connection flow. It is retained for 90 days and then automatically deleted. Our legal basis is legitimate interest under Article 6(1)(f) of the GDPR.

You can disable diagnostic telemetry at any time in PMVW Server's tray menu ("Send anonymous diagnostics"), in the PMVW web app's sidebar, or in the Apple TV / iPad app's Settings. When you submit a support request using the "I am having an issue" button, additional diagnostic information (server logs from your session, network state) is included with your message. Submitting a support request is an explicit action by you, and the toggle does not affect it.

When you submit a support request via the "Having Issues?" button, the PMVW signaling server also requests a diagnostic snapshot from any Apple TV or iPad receiver currently connected to the same session. The receiver snapshot includes streaming performance counters (frames received, queued, dropped), the decoder implementation in use (hardware vs. software fallback), network interface type (Ethernet / Wi-Fi), audio session state and output route, device model class (e.g., “Apple TV 4K”) and major operating system version (e.g., “tvOS 18.4”), and thermal and memory state. No video content, audio content, pair code, or precise device identifiers are included. The receiver snapshot is sent through the signaling server (running on your own machine) directly to PMVW support; no third party sees it.

10. Contact

For privacy inquiries or to exercise your rights, contact: support@pmvw.app